Cisco 500-301 CSA Real Practice Exam

Question No. 1

Which connector in a Cisco Spark Hybrid deployment can create a Cisco Spark room and WebEx

Scheduled Meeting simply by adding @Spark and @WebEx in the ‘location’ field of the meeting window?

• A. calendar connector
• B. call connector
• C. directory connector
• D. management connector

Question No. 2

Which factor has kept customers from turning away from contact centers in the past?

• A. poorly designed scripts
• B. ineffective IVR designs
• C. speaking to a representative
• D. automated systems

Question No. 3

Which option is a way of joining the Personal Room meeting of another person using a video system?

• A. Attendees must enter the user PIN and then press #.
• B. Attendees must enter the meeting ID and then press #.
• C. Attendees must press #.
• D. Attendees must enter the user ID and then press #.

Question No. 4

Which option is a way to join the Personal Room meeting of another person?

• A. Go to your WebEx site and enter the host’s host ID for the Personal Room, which is often the host’s
• B. Go to your WebEx site and enter the host’s host ID for the Personal Room, which is often the meeting
• C. Go to your WebEx site and enter the host’s host ID for the Personal Room, which is often the
• D. Go to your WebEx site and enter the host’s host ID for the Personal Room, which is often the host’s

Question No. 5

From which audio phones can you start a WebEx Personal Room Meeting?

• A. cell phone and VoIP phone
• B. PSTN phone, cell phone, and satellite phone
• C. VolP phone, PSTN phone, and satellite phone
• D. cell phone, VoIP phone, and PSTN phone