Up-to-Date Cisco 500-052 UCCXD Exam Questions & Practice Tests

Question No. 1

Cisco Finesse supports the use of custom call variable layouts. How does the agent desktop determine which layout to use?

Answer: A

Question No. 2

In the Expression Editor panel of Cisco Unified Contact Center Express Script Editor, what are three reasons to use the Java tab ? (Choose three.)

Answer: A, B, F

Question No. 3

What is the maximum number of agents that Cisco Unified Contact Center Express supports when it is deployed with Cisco Unified Communications Manager?

Answer: A

Question No. 4

What is the maximum number of concurrent agent web chat sessions that are supported on the highest class server?

Answer: C

Question No. 5

In a high availability over WAN deployment, which option cannot be located across the WAN from the active Cisco Unified Contact Center Express site?

Answer: B